How to request a KAUMail password recovery?
The procedure involved:
The applicant has to make a request to the Head of Office in which they are presently working/studying in the prescribed form.
The Head of Office has to upload the details in the form to the prescribed web page.
The reset password will be sent to the applicant as email or SMS.
Instructions to applicants
Submit an application in the prescribed form to the Head of the Office where you are presently working/studying. The application form is available as a PDF form at the link Application for Password recovery. Download this form to your computer. {Right-click on this link and choose "Save Link As" from the resulting menu in Firefox and Google Chrome ("Save Target As" in Internet Explorer) to download the file to your computer.}
Open the form using Acrobat Reader. Fill up the form with the required details and take a printout. Sign and submit the form to the Head of the Office where you are working/studying. {Please note that this form cannot be filled online and saved, it can only be printed. In case you do not have access to a printer attached to your computer, this file can be copied to another computer having a printer. The blank form can also be printed and hand-filled.}
Request the Head of Office to upload the details in the form to the webpage available at the link in the next section.
The reset password will be sent to your alternate mail ID in the application form or through SMS to your mobile.
Go to the KAU Webmail login page given above and login with the login ID and password given. On first login, you will be asked to provide a new password. Provide a password at least eight characters long, containing both alphabets and numbers.
Instructions to Heads of Offices
Verify the application submitted by the user with available records to ensure accuracy.
Go to the following link and login using your official ID.
Go to the link for "Application for Password Reset" and click to access the online form.
Fill in the details given in the application to the online form and click the "Submit" button.
The printed application submitted by the user may be kept safe for office record purpose.
